Do I have to pay for postage if I send you documents in the mail?
What type of bills do you handle?
Do I need to use a computer to benefit from Paytrust?
How does Paytrust ensure my bills are paid?
How do you know I have enough money in my account to pay my bills?
How will I have visibility to Paytrust activities?
Will I still have access to paper bills?
Who do I call if I discover a problem or have a question?
What if I have a planned hospital procedure that will prevent me from staying on top of my bills while I'm in recovery? Can I rely on my concierge to take care of my bills while I'm unable?
I am hearing impaired, how will I communicate with my concierge?
Can you help me with budgeting?
Detailed Questions
How can you speak to my vendors on my behalf?
What happens if I move?
Is Paytrust insured?
Can you provide investment advice?
Can Paytrust help me plan and disburse charitable donations?
What if I want to use multiple accounts and specify certain accounts to pay certain bills?
What if I want to see a particular document, but I do not use a computer?
Do I need to set up a separate checking account for Paytrust?
I am going into the hospital for a planned procedure and know that I will be unable to keep on top of all of my bills while I am hospitalized and then in rehab. Can you help?
I am hearing impaired how will you communicate with me?
What if my gardener, for example, is only able to issue paper statements?
