Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions

General

How do I enroll with Paytrust?
Can I meet my concierge in person?
Do I have to pay for postage if I send you documents in the mail?
What type of bills do you handle?
Do I need to use a computer to benefit from Paytrust?
How does Paytrust ensure my bills are paid?
How do you know I have enough money in my account to pay my bills?
How will I have visibility to Paytrust activities?
Will I still have access to paper bills?
Who do I call if I discover a problem or have a question?
What if I have a planned hospital procedure that will prevent me from staying on top of my bills while I'm in recovery? Can I rely on my concierge to take care of my bills while I'm unable?
I am hearing impaired, how will I communicate with my concierge?
Can you help me with budgeting?

General

How do I enroll with Paytrust?
Can I meet my concierge in person?
Do I have to pay for postage if I send you documents in the mail?
What type of bills do you handle?
Do I need to use a computer to benefit from Paytrust?
How does Paytrust ensure my bills are paid?
How do you know I have enough money in my account to pay my bills?
How will I have visibility to Paytrust activities?
Will I still have access to paper bills?
Who do I call if I discover a problem or have a question?
What if I have a planned hospital procedure that will prevent me from staying on top of my bills while I'm in recovery? Can I rely on my concierge to take care of my bills while I'm unable?
I am hearing impaired, how will I communicate with my concierge?
Can you help me with budgeting?

General

How do I enroll with Paytrust?
Can I meet my concierge in person?
Do I have to pay for postage if I send you documents in the mail?
What type of bills do you handle?
Do I need to use a computer to benefit from Paytrust?
How does Paytrust ensure my bills are paid?
How do you know I have enough money in my account to pay my bills?
How will I have visibility to Paytrust activities?
Will I still have access to paper bills?
Who do I call if I discover a problem or have a question?
What if I have a planned hospital procedure that will prevent me from staying on top of my bills while I'm in recovery? Can I rely on my concierge to take care of my bills while I'm unable?
I am hearing impaired, how will I communicate with my concierge?
Can you help me with budgeting?

General

How do I enroll with Paytrust?
Can I meet my concierge in person?
Do I have to pay for postage if I send you documents in the mail?
What type of bills do you handle?
Do I need to use a computer to benefit from Paytrust?
How does Paytrust ensure my bills are paid?
How do you know I have enough money in my account to pay my bills?
How will I have visibility to Paytrust activities?
Will I still have access to paper bills?
Who do I call if I discover a problem or have a question?
What if I have a planned hospital procedure that will prevent me from staying on top of my bills while I'm in recovery? Can I rely on my concierge to take care of my bills while I'm unable?
I am hearing impaired, how will I communicate with my concierge?
Can you help me with budgeting?

Detailed Questions

Detailed Questions

Detailed Questions

Detailed Questions

Budgeting and Savings

Budgeting and Savings

Budgeting and Savings

Budgeting and Savings

Privacy and Security

Privacy and Security

Privacy and Security

Privacy and Security

Concierge Questions

Concierge Questions

Concierge Questions

Concierge Questions

Third Party Questions

Third Party Questions

Third Party Questions

Third Party Questions

Termination Questions

Termination Questions

Termination Questions

Termination Questions

Questions Regarding the Paytrust Fee

Questions Regarding the Paytrust Fee

Questions Regarding the Paytrust Fee

Questions Regarding the Paytrust Fee

Powers of Attorney/Guardian Questions

Powers of Attorney/Guardian Questions

Powers of Attorney/Guardian Questions

Powers of Attorney/Guardian Questions

Learn More About Paytrust

Learn More About Paytrust

Learn More About Paytrust

Learn More About Paytrust